Vinted Shoppers Voice Frustration Regarding Sizing Updates
Members of the platform have expressed outrage due to a modification that led to items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's clothes failing to inform all shoppers about the modification.
Social Media Response
Many shoppers and sellers are posting online stating that platform listings now display an altered size classification than originally posted because of the remapping.
The company said the updated approach better aligns with similar services.
They have suggested members to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Measurement Approach Changes
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The new system has a letter with a size spectrum like S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L was formerly size 12 but currently displays as UK 16-18.
Shopper Stories
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
Stephanie Gallen, based in Glasgow, stated items she posted featuring size 14 markings were displaying on the service as larger sizing 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Manual Updates
A different user, based in Derby, explained she became annoyed by the change as she had to manually change the sizes on "every single listing".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she said.
Platform Context
The app has more than 100 million members, comprising 18 million UK members.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices following member complaints.
